How to tell the difference between a polished sales pitch and a company that will still be taking your calls ten years after move-in.
Every builder you interview will show you beautiful photographs. Every builder will tell you they care about quality. On the day you sign, the finished homes all look equally impressive — because photographs only show the part of a home that was always going to look good.
The real differences between builders are invisible on day one. They live in how a company prices the work, who actually stands on your site every morning, what happens behind the drywall, and who answers the phone in year three when a door sticks.
These 28 questions are designed to make the invisible visible. Ask them of every builder you’re considering — including us. A capable, honest builder will enjoy answering them.
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